Great service isn't just for hospitality — it's a career skill that transfers everywhere. This five-unit course takes students from the foundations of customer service through communication excellence, design thinking, teamwork, and technology, culminating in a personal brand project where they tell their own GOLDEN Story. Built for any NAF pathway, this course will help students gain real-world skills in empathy, problem-solving, and professional communication they can use on day one of any job.

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